Book with Confidence Guarantee

We are offering a *Book with Confidence promise on ALL new bookings


We are offering a ‘Book with Confidence’ promise on all bookings.

We will continue to follow all Government COVID guidelines each and every step of the way to ensure all our guests and our team are kept safe.   All bookings are covered by the “Book with Confidence Guarantee”.

If the Government has set out Covid-19 restrictions as follows:

– The resort is closed due to Government restrictions
– The Government has put restrictions on travel
– You are unable to travel due to sickness or isolation

Then you can:

– Transfer your holiday to a new date in 2021 or 2022 free of charge; or
– Cancel your booking and get a full no-quibble refund

* Applies to new bookings only. Please also refer to our terms and conditions below for more information.


The ‘Book with Confidence’ guarantee is only applicable on bookings made direct with Gwel an Mor.  If you have booked via a third party, you will need to contact them directly.

The ‘Guarantee Change Window’ allows any transfer or cancellation within the period of 28 days and 4 days prior to arrival

Should the UK Government advice significantly change in the 4 days prior to arrival, we will reactivate the guarantee for you

All other booking terms and conditions remain unchanged

If you choose to amend your holiday to different dates, should your new holiday be more expensive you will need to pay the difference at time of booking

If you choose to cancel your holiday, you can only do this by emailing us and refunds will take up to 28 days to process: 

The Covid-19 ‘Book with Confidence Guarantee’ is available until further notice.

Book with confidence guarantee

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